Shipping & Delivery
We aim to deliver your order promptly and securely. Please review our shipping guidelines below.
Shipping Rates
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U.S. Ground Shipping: Free
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U.S. Standard Overnight: $50
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International Standard: $35
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International Overnight: $75
Processing & Delivery Times
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Orders placed before 1:00 PM ET ship within 2 business days (excluding weekends and U.S. federal holidays).
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Processing times are the same regardless of shipping speed.
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Estimated delivery:
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U.S. Ground: 3–5 business days
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U.S. Overnight: 1 business day
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International Standard: 3–7 business days
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You will receive a confirmation email with tracking details once your order ships.
International Orders
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Customers are responsible for all customs duties, import taxes, and fees billed by the destination country.
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These costs are not included at checkout.
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Delaroq is not responsible for customs or transit delays.
Tracking
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Track your order via the carrier’s website using the tracking number in your confirmation email.
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You may also use our site chat with your order number and email to access your tracking link.
Please note: delivery times are guidelines and may be affected by payment authorization, customs clearance, or inclement weather.
Shipping Restrictions
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We cannot ship to P.O. boxes, APO, or FPO addresses.
Order Changes & Cancellations
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Once placed, orders cannot be adjusted.
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If you wish to change your order, we can cancel it before shipment so you may place a new order.
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Orders cannot be canceled once shipped.
Insurance
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All items are insured against theft and accidental damage during transit.
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Once delivered and signed for, items are no longer covered by insurance.
Pre-Order Items
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Shipping dates for pre-order items are estimates and may change.
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We cannot guarantee exact ship dates; delays or cancellations during production may occur.